Orders and Shipping

How much is shipping?

Standard shipping is free. Can’t wait? We offer expedited shipping within the U.S. for $19.

Not in the U.S.? Standard international shipping is $5. Can’t wait and you’re not in the U.S.? Expedited international shipping is $19, our eager, far-away friend.

How long will it take for me to get my order?

It depends!

- For Standard shipping, over 98% packages can be arrived in 1 to 2 weeks . No one can guarantee the exact shipping time because it can be affected by many factors such as postal delay or customs inspection. If you cannot get your package in 1 month, Please contact with the local post and kindly let us know.
- For Expedited shipping, over 98% packages can be arrived in 2 to 5 days . If you cannot get your package in 2 weeks, please kindly let us know.

I need my case immediately. Do you offer expedited shipping?

Absolutely.

What’s the status of my order?

After your order ships you will receive an email confirmation and tracking number (usually shipping is within 1 business day). You can track the status of your package on the USPS website.

What if I need to change my order?

Though we process orders quickly, we’ll do our best to accommodate any changes you may need to make.

I have another question. How do I get in touch with you?

We’d be happy to help with any questions you might have. There’s several ways to get into contact:

You can click on Support and then Contact Us. This will direct you to a page where you can fill out your information, message, and send it our way!

Returns, Exchanges and Warranty

What is your return policy?

We want to make sure that you have a satisfying experience from start to finish. If for some reason you want to return, please get in touch so we may help you. Bonus points for having your order number ready when you contact us.

Can you tell me more about your warranty and return, exchange and cancellation policy?

All your orders are backed by a 90 day return warranty. If you’re not totally ecstatic with your purchase, we’ll either issue you a full refund or ship you a free replacement. Fair and square.


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